TERMS OF SERVICE
Last updated: August 19, 2026
Overview
This website is operated by Zigally. Throughout the site, the terms “we,” “us,” and “our” refer to Zigally.
By visiting zigally.com, purchasing a product, or otherwise using this website, you agree to these Terms of Service and the policies referenced within them. If you do not agree to these terms, please do not use the website or place an order.
Our online store is hosted by Shopify, which provides the ecommerce platform we use to sell our products.
Eligibility and lawful use
By using this website, you confirm that you are legally able to enter into an agreement in your place of residence or that you have permission from a parent or legal guardian.
You may not use this website or our products for an illegal or unauthorized purpose. You may not transmit viruses, malicious code, or anything intended to interfere with the operation or security of the website.
We may refuse service, cancel an order, or restrict access to the website when reasonably necessary to prevent fraud, abuse, unlawful activity, or a violation of these terms.
Products and product information
Zigally sells original illustrated artwork and products featuring that artwork. Many of our products are made to order by third-party production partners.
We make reasonable efforts to display product images, colors, sizes, descriptions, and other details accurately. However, colors may appear differently depending on your screen, and minor variations may occur during printing, production, or manufacturing.
Product availability, descriptions, prices, and designs may be changed or discontinued without notice. We may limit the sale or quantity of a product when necessary.
Orders and account information
You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.
We reserve the right to reject, limit, or cancel an order when we reasonably suspect fraud, unauthorized resale, pricing errors, payment problems, or other improper activity. If we cancel an order after payment has been collected, we will refund the affected amount.
You are responsible for reviewing your order information, including the product, size, color, quantity, and delivery address, before completing checkout.
Prices, payments, taxes, and customs
Prices may change without notice. The price displayed at checkout is the price that applies to your order, unless an obvious pricing or technical error has occurred.
Applicable shipping charges, taxes, and duties may be added at checkout or assessed by local authorities. International customers are responsible for customs duties, import taxes, or related fees charged by their country unless otherwise stated.
Payments are processed through Shopify and its supported payment providers. Zigally does not directly store complete credit-card information.
Fulfillment and shipping
Products may be produced and shipped by third-party fulfillment partners from different facilities. Production and delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, severe weather, address problems, or other circumstances outside our reasonable control.
Customers are responsible for entering a complete and accurate delivery address. Additional costs caused by an incorrect or incomplete address, an unclaimed package, or a requested reshipment may be the customer’s responsibility.
Please review our Shipping Policy for current fulfillment estimates, delivery information, and instructions for delayed or missing packages.
Returns, replacements, and refunds
Because many Zigally products are made to order, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or a change of preference.
Wrong, damaged, defective, or mislabeled products may qualify for a replacement or refund when reported within the period and according to the instructions stated in our Return and Refund Policy.
Please review that policy before making a purchase.
Intellectual property
Unless otherwise stated, the artwork, illustrations, product designs, logos, branding, text, graphics, and other original material appearing on this website belong to Zigally or are used with permission.
Purchasing a product does not transfer ownership of the artwork or grant permission to reproduce, copy, modify, distribute, sell, license, mint, upload, or commercially use any design.
You may not use Zigally artwork, product images, branding, or website content without prior written permission, except for ordinary personal and noncommercial sharing that clearly credits Zigally and does not imply endorsement.
Reviews, messages, and submitted content
If you voluntarily submit a review, photograph, testimonial, or other material for publication, you confirm that you have the right to share it.
You grant Zigally a nonexclusive, royalty-free license to display, reproduce, and share that material for purposes connected with operating and promoting the shop. You retain ownership of your original content.
We may decline or remove submissions that are unlawful, abusive, misleading, infringing, or unrelated to the product or customer experience.
Third-party services and links
The website may use or link to services operated by Shopify, payment processors, fulfillment providers, shipping carriers, social platforms, or other third parties.
Those services may have their own terms and privacy practices. Zigally is not responsible for third-party websites, services, content, or actions outside our reasonable control.
Prohibited uses
You may not use this website to:
Violate applicable laws or the rights of another person.
Infringe copyrights, trademarks, privacy rights, or other intellectual-property rights.
Upload malicious software or interfere with website security.
Collect personal information without authorization.
Send spam, fraudulent messages, or misleading information.
Scrape, copy, or commercially exploit website content without permission.
Harass, threaten, impersonate, or discriminate against another person.
Circumvent purchasing limits or use the store for unauthorized resale.
We may restrict or terminate access for prohibited activity.
Errors and availability
Occasionally, the website may contain typographical errors, inaccurate descriptions, incorrect prices, unavailable products, or other omissions.
We may correct errors, update information, cancel affected orders, or issue refunds when appropriate. Nothing in this section limits any rights you have under applicable consumer-protection law.
Privacy
Our collection and use of personal information are governed by our Privacy Policy.
By using the website, you acknowledge that information may be processed by Shopify and other service providers necessary to process payments, fulfill orders, deliver packages, prevent fraud, and operate the store.
Disclaimer of warranties
To the fullest extent permitted by law, the website and its services are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, completely secure, or error-free.
Products are subject to the express descriptions and policies provided on the website. Nothing in these terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
Limitation of liability
To the fullest extent permitted by law, Zigally will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products purchased through it.
Where liability cannot legally be excluded, Zigally’s liability will be limited only to the extent permitted by applicable law. Nothing in these terms limits liability that cannot lawfully be limited.
Indemnification
To the extent permitted by law, you agree to be responsible for claims, losses, or reasonable expenses resulting from your unlawful use of the website, your infringement of another party’s rights, or your material violation of these terms.
Severability, waiver, and entire agreement
If any provision of these terms is found unenforceable, the remaining provisions will continue to apply.
Our failure to enforce a provision does not waive our right to enforce it later.
These Terms of Service, together with the policies referenced on the website, form the agreement governing your use of the store.
Governing law
These Terms of Service are governed by the laws of the State of California, United States, without limiting any mandatory consumer rights that apply in the customer’s place of residence.
Changes to these terms
We may update these Terms of Service by posting a revised version on this page. The “Last updated” date will indicate when the latest revision took effect.
Your continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.
Contact information
Questions about these Terms of Service may be sent to:
Zigally
info@zigally.com